Frequently Asked Questions
FAQ CATEGORIES
FAQ - SHIPPING
We currently ship to various countries and regions. For specifics, refer to our list. If uncertain, contact customer service at info@muazfaucets.com.
North America orders typically arrive within 7 days, while other countries may take up to 15 days. We appreciate your patience and assure you of our commitment to timely and intact delivery.
For shipping rates, kindly get in touch with us.
After payment verification, expect 1-2 days for order processing and shipping. You’ll receive a confirmation email upon shipment.
Unfortunately, address changes cannot be made once an order is shipped. Contact us within 24 hours for address changes on unshipped orders.
Contact your carrier first. If issues persist, contact us to open a case for a missing package.
Some items may be shipped separately with additional tracking numbers. Wait 2-3 days; if issues persist, contact us.
Import duties may apply, and buyers are responsible for taxes and duties. Check your country’s customs office for information.